Logistics Inbound Coordinator
Job Summary
Assist in providing day-to-day container tracking visibility. As well as ensure shipments get delivered smoothly and timely. The ideal candidate is a problem-solver, an excellent communicator, and is able to juggle multiple tasks simultaneously. This person must be detail-oriented, familiar with transportation industry and committed to producing quality work, confident meeting tight deadlines, and graceful under pressure.
Essential Job Responsibilities
· Track and trace inbound ocean containers from when the container ships at origin to empty return.
· Build a relationship with the shipping lines and freight forwarders to form an open line of communication to obtain better tracking visibility of containers.
· Communicate with freight forwarders and shipping lines to expedite or divert shipments and approve associated cost.
· Communicate with origin office to ensure customs documents are being sent to Midea’s US customs clearance broker timely.
· Assist freight forwarders with resolving any delivery issues.
· Ensure containers are being confirmed delivered to DC’s and closed out in our system. Take appropriate actions to close containers in Midea system.
· Monitor shipments to ensure carriers are picking up and returning empty containers quickly to avoid demurrage and detention.
· Provide daily reporting on changes to shipment milestones and reasons for the changes.
· Communicate with order management, warehousing, PSI and sales teams to resolve issues and ensure timely delivery of containers to their final destinations.
· Communicate with 3rd party warehouses on inbound forecast.
· File damage claims with our insurance provider and follow through until payment is received.
· Able to make quick decisions to resolve issues and minimize accessorial charges.
· Ad hoc projects to streamline the process.
· Any other projects assigned.
Required Qualifications
· Bachelor’s Degree or higher
· Knowledge of customs and import shipping experience
· Advanced research, problem solving, and critical thinking skills.
· Organized, responsible, ability to work independently and as a part of a team
· Intermediate Excel and Power Point skills
Preferred Qualifications
· 3-5 years of Inbound transportation/import experience
· Supply Chain & Logistics knowledge
· Advanced Excel and PowerPoint